Hwibidu offers you fast and efficient supply and delivery services as component of your supply chain management for a variety of products, covering both perishable and non-perishable products such as:

  • Cleaning materials
  • Chemicals and other maintenance products
  • Stationary
  • Sanitary and Hygiene products
  • Stationery and office consumables
  • Pre-packed food parcels
  • And many more

Efficient Delivery Management

Our fleet of delivery vehicles are all in excellent operational condition, operated by experienced and skilled drivers and crew with in-depth knowledge of load characteristics and requirements and a serious knack for customer service.

The characteristics of each shipment is taken into account, considering the unique requirements of the cargo as well as delivery speed and deadlines, product type, distance, economic and environmental effectiveness, transport safety and precision.

Our efficient delivery management process streamlines your logistics operations to reduce the cost and delivery lead time by driving the entire product delivery lifecycle, from order placement to the final destination.

We coordinate logistics, optimize routes, and ensure timely and accurate deliveries.

By efficient delivery management, we control the cost of order fulfilment and delivery lead time.

Our robust fulfilment and logistics strategy includes the meticulous picking and packing of items and ensuring that orders are shipped through the most optimized route, balancing speed, and cost.

We use set parameters when planning mode of transport and delivery to ensure the most efficient solutions that best suit the needs of our customers, taking into account the full supply chain that leads to successful delivery.

Hwibidu’s strategy when it comes to handling supply delays and driving more meaningful customer engagement in the last-mile include customer offerings such as:

  • Automating refund claims from our suppliers for service failures.
  • Preventing delivery delays by predicting and customer communication.
  • Reporting at every stage of “shipping & delivery” to enable the client with visibility of progress throughout.

Quality Control

Quality is controlled across all operations within Hwibidu’s supply and delivery services, involving from suppliers through performance management throughout to final delivery and after-delivery services.

We see quality control is the “immune system” of our supply and delivery process. It keeps our supply chain moving and healthy, identifying weaknesses and fixing them accordingly.

Our simple secret to success is “Prevention is better than cure” and more effective than damage control.

We therefore take preventative measures by mediating and monitoring the supply process with quality control inspections from start to finish, including overseeing the final packaging, preparations for shipping, shipping and delivery.

We ensure our suppliers keep their promises to produce quality products by carrying out quality control inspections before, during, and after production and supply. We regard this as the key to consistency in our product quality.

By using accredited third-party quality control inspectors, we ensure that inspections are done according to local and international standards

Product Brand Management

To instill trust in our supply and delivery service, Hwibidu ensures that the unique brand standards of each product entrusted to us for supply and delivery is maintained and protected.

We ensure the complete brand experience accompanies every package we send out.  When creating product packaging, brand identity will be kept firmly in place as end-users of your product supply will associate the identities of Hwibidu, the downstream supplier or manufacturer as well as the destination client with the products.

Our brand management is aimed at building and nurturing closer relationships with our stakeholders, including the end users of the products we supply.

Hwibidu takes responsibility for the management of the brands supplied and delivered by us, including everything from product development and marketing to advertising and public relations to create a robust and positive reputation for a brand that will build customer loyalty.